THE PROCESS

From First Call to First Agent in as Little as 7 Days

A proven process that gets the right person placed and performing fast.

THE STEPS

Four Steps. Seven Days. One Less Problem to Manage.

01

Discovery Call

We start with a free 30-minute call to understand your business, the role you need, your target market, and your KPIs. No forms, no fluff — just a real conversation so we find the right fit, not just a warm body.

02

Role Brief and Sourcing

We build your candidate profile and go to market immediately. Every applicant goes through resume screening, English communication assessment, a skills test, and a Marx Media interview. You only see the top 2-3 candidates.

03

Your Interview and Decision

You interview the shortlisted candidates and choose your hire. We coordinate scheduling, prep, and follow-up. Most clients confirm a placement within 5-7 business days of the discovery call.

04

Onboarding and Go-Live

We handle onboarding documentation, tool setup, and process alignment. Your agent starts on your schedule. From day one, Marx Media manages attendance, performance reporting, and any issues.

EVERY ENGAGEMENT

What is Included in Every Engagement

Dedicated recruitment and sourcing support
Screened, interview-ready candidates only
Onboarding documentation and SOP setup
Daily attendance and performance tracking
Regular KPI reporting with clear, readable summaries
Issue resolution managed by Marx Media
One bundled monthly invoice, no payroll complexity
Direct access to your account manager — no ticket queues, no delays

The Marx Media Replacement Guarantee

If your placed agent is not performing or leaves during the engagement, we replace them within 5 business days at no additional recruitment cost. You brief us once. We handle the rest.

No wasted investment — if it's not the right fit, we replace. You brief us once. We handle everything else.

Terms discussed during discovery call.

Ready to Start?

Book a free 30-minute discovery call. Most of our clients are placed and live within 7 days. Our maximum target is always 14 days.

Book a Discovery Call

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