Everything You Need to Know Before the Call

On freelancing sites, you hire someone and manage them entirely on your own. If they go quiet, miss shifts, or underperform, that's your problem to deal with. With Marx Media, we recruit, onboard, and manage your remote staff for you. Our agents are accountable to us, which means consistent standards, real performance reporting, and a replacement guarantee if something isn't working. You get the output of a great team without the burden of running one.

We handle it. Marx Media monitors daily attendance and performance. If an issue arises we address it directly and communicate the resolution to you. If a replacement is needed we manage that within 5 business days at no additional recruitment cost.

Pricing depends on the role, hours, and scope of the engagement. One invoice, no salary breakdowns, no hidden fees. Book a discovery call and we will give you a specific quote.

Most clients have a confirmed placement within 5 to 7 business days of the discovery call. Most clients are live with their first agent inside 10 to 14 days from first call to go-live.

We work with growing businesses across Australia, New Zealand, the USA, and Canada. Billing in your local currency.

Yes. Every candidate goes through English communication screening. We place only agents who can represent your business professionally on calls, in writing, and in all client-facing interactions.

Marx Media manages your agent day to day. You receive regular performance reports but you do not manage attendance, escalations, or schedules.

Most placed: Appointment Setters, Customer Service Representatives, Sales Development Representatives, and Receptionists. We also place Administrative Support, Lead Generation Specialists, and Cold Callers.

Once you are happy with your first placement, adding more follows the same process but faster. We already know your business. Many clients start with one and scale to a full team within 6 months.

Yes. If your agent leaves or is not performing we replace them within 5 business days at no additional recruitment cost. Terms discussed on the discovery call.